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Policy on Returns and Exchanges

1Pack all the items in the original packing. Items bought as sets must be returned in sets.
2Fill in the return request form attached to the order.
3Attach a copy of the sales check, specify the method of refund (a postal order or a transfer to the bank account).
4Send the parcel to this address:
Imamovic Internethandel e. K. Steuerwalder Str. 1A, 31137 Hildesheim, Deutschland,
5After you have sent the parcel, please inform us of that by sending an email to shop@mokeshop.de.


Please, read the payment and returns page if you need more information.